How can we help?

Set up your search, talk to Wren, configure alerts.

• Creating your first searchFrom criteria to first match in under 60 seconds. · 3 min read
• Talking to Wren by voiceWhat works, what doesn't, and the magic phrases. · 4 min read
• Choosing alert channelsTelegram, email, push — pick what fits your day. · 2 min read

Auto-book viewings, AI cover letters, applications.

• How auto-book viewings workCalendar handshake, agent confirmation, fallback. · 5 min read
• Letting Wren write your cover letterWhat it knows, what it asks, what stays yours. · 3 min read
• Tracking applications across listingsOne pipeline view for every flat you've applied to. · 2 min read

Anti-scam, verification, what to do if something feels off.

• How the anti-scam filter worksPricing signals, image dedup, agent reputation. · 4 min read
• Verifying a landlordWhat we check, what you can verify yourself. · 3 min read
• Reporting a suspicious listingOne tap, our team reviews within 30 minutes. · 1 min read

Pricing, refunds, upgrading, cancellation.

• Switching plans mid-monthPro-rated charges, downgrade timing, what stays. · 2 min read
• Requesting a refund30-day money back, no forms. · 2 min read
• Cancelling your subscriptionTwo clicks, no chat with a human. · 1 min read

Listing, candidates, paperwork, payments.

• Posting your first listingPhotos, pricing, must-haves and deal-breakers. · 5 min read
• Reading match scoresWhat goes into the 0–100 score and what to ignore. · 3 min read
• From shortlist to signed leaseEnd-to-end flow with paperwork on rails. · 6 min read

GDPR, exports, deletions, what we store.

• Exporting your dataJSON download of everything we have on you. · 1 min read
• Deleting your accountWhat's removed instantly, what's anonymised. · 2 min read
• What Wren remembers between sessionsSearch profile, never private chats. · 3 min read